Need help?
Frequently Asked Questions
Click Book Online, choose the service you require, select your preferred barber or team member, and then choose an available date and time. You’ll receive a booking confirmation once your appointment has been completed.
Please choose the service that most closely matches what you would like done. If you are booking more than one treatment, such as a haircut and beard service, make sure both services are selected so enough time is reserved for your appointment.
Yes. When booking online, you can select your preferred barber or choose the option for any available team member if you are happy to see whoever is available first.
If your preferred time is not showing online, this usually means it has already been booked. Please check alternative times or team members. You can also contact us if you would like us to check for any suitable availability or cancellations.
We ask for a minimum of 24 hours' notice if you need to cancel or change your appointment. Late cancellations or missed appointments may be subject to a charge, as the reserved appointment time is unlikely to be filled at short notice.
Swagger & Jacks is a cashless business.
We accept payment by debit card and credit card only. Unfortunately, we do not accept cash payments in the barbershop.