FREE DELIVERY ON ALL ORDERS
PRODUCT DELIVERY
Product orders placed after 1.00pm will be dispatched on the next working day and sent as a Tracked Service by EVRI. Orders placed on a Saturday, Sunday or Monday will be dispatched on the Tuesday.
All Product orders shall qualify for Free Shipping and will be sent as a small parcel via EVRI on a 48 Hour Tracked Service.
Tracking details will be sent to you with the dispatch of your goods and can be traced using the EVRI Tracking Service on their Website.
You can also select a 24 Hour Tracked Service at a charge of £3.95
All Orders are packed by hand and presented in a branded Swagger & Jacks mail order box, manufactured using recycled materials.
All E-Gift Vouchers are valid for 12 Months from the date of purchase and are for use in the Swagger & Jacks Barbershop and Clinic to redeem against products and services.
E-Gift Vouchers cannot be used as a payment method for products purchased online or at Department Stores stocking our product range
E-Gift Vouchers will be sent by Email within 24 Hours. Please provide your email address as prompted at Checkout.
LAST SHIPPING DATES FOR CHRISTMAS
- Friday 19th December - Order by 10am for Free delivery
- Saturday 20th December - For paid Next Day delivery
Orders missing these shipping dates will arrive after Christmas
Product Returns
We hope you will be delighted with your purchase. However, if for any reason you are not, we are happy to offer you a full refund.
Please return your order to us within 30 working days from purchase if it is unwanted or if any of the goods are faulty. Please return unopened, unused and in original condition. In the interests of hygiene we are unable to accept any items that have been used or with broken seals.
We reserve the right to refuse a refund if your item(s) are non-saleable. It is our customers’ responsibility to cover the cost of a return shipment. Please ensure a tracked & insured service is used and a tracking reference and receipt is kept for proof of purchase.
All online purchases must be returned to:
Swagger & Jacks Ltd, 9-10 Orford Hill, Norwich, Norfolk, NR1 3QD
