BRITISH MADE, SULPHATE FREE, PARABEN FREE & NEVER TESTED ON ANIMALS
As an independent Norwich based Barbershop and Training Academy, we are passionate about developing formulations that deliver our customers a premium grooming experience as an extension of their barbershop visit. We are proud to boast that all our products are British made, with Sulpahte Free & Paraben Free formulations which have never been tested on animals, but instead tried and tested in our shop by our Team of Senior Barbers.
FREE UK SHIPPING ON ALL ORDERS...FOR A LIMITED TIME*
- Product orders placed after 3.00pm will be despatched on the next working day and posted Tracked and Recorded Delivery via Royal Mail. Orders placed on a Saturday or Sunday will be despatched on the Monday.
- You can choose between First Class Tracked and Recorded Delivery for £4.99 or FREE SHIPPING which is a Second Class Tracked and Recorded Delivery and will be sent as a small parcel.
- All Gift Vouchers are valid for 12 Month from the date of purchase and are for use in the Swagger & Jacks Barbershop to redeem against products and services. (Please refer to your Gift Voucher i.e.: Traditional Cut Throat Shave Service or £20 Products & Service Gift Voucher)
- Gift Vouchers cannot be used as a payment method for products purchased online.
- Gift Vouchers will be sent via Royal Mail by First Class Tracked and Recorded Delivery for £1.50.
- All orders will be sent via Federal Express
- We can currently ship to the following European countries:
- Albania, Andorra, Armenia, Austria (EU), Azerbaijan, Belarus, Belgium (EU), Bosnia Herzegovina, Bulgaria (EU), Canary Islands, Croatia (EU), Cyprus (EU), Czech Republic (EU) Denmark (EU), Estonia (EU), Faroe Islands, Austria (EU), France (EU), Georgia, Germany (EU), Gibraltar (EU), Greece (EU), Greenland, Hungary (EU) Iceland, Irish Republic (EU), Italy (EU), Kazakhstan, Latvia (EU), Liechtenstein, Lithuania (EU), Luxembourg (EU), Macedonia, Malta (EU) Moldova, Monaco (EU), Montenegro, Netherlands (EU), Norway, Poland (EU), Portugal (EU), Romania (EU), Russia, San Marino, Serbia Slovakia (EU), Slovenia (EU), Spain (EU), Sweden (EU), Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State
- European Shipping is charged at £15.00 per order.
- All orders will be sent via Federal Express
- World Zone 1 – generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia.
- World Zone 1 Shipping is charged at the following rates: Orders of 0g to 500g – £15.00 Orders of 500g to 1Kg – £16.95
- World Zone 2 covers Rest of World
- World Zone 2 Shipping is charged at the following rates: Orders of 0g to 500g – £15.00 Orders of 500g to 1Kg – £18.95
RETURNS
We hope you will be delighted with your purchase. However, if for any reason you are not, we are happy to offer you a refund.
Please return your order to us within 14 working days from purchase if it is unwanted and 30 days if any of the goods are faulty. Please return unopened, unused and in original condition. In the interests of hygiene we are unable to accept any items that have been used or with broken seals.
We reserve the right to refuse a refund if your item(s) are non-saleable. It is our customers’ responsibility to cover the initial cost of a return shipment. Please ensure a tracked service is used and a tracking reference and receipt is kept for proof of purchase. We will credit any returns shipping costs back to you once the order refund is approved and processed.
All online purchases must be returned to:
Swagger & Jacks Gentlemens Grooming Ltd, 9-10 Orford Hill, Norwich, Norfolk, NR1 3QD
*Free standard shipping on all product orders. Free shipping option is enabled at the Checkout. Excludes Gift Vouchers under £40.00